From diagnosis to delivery, run your repair workshop with complete control
Built for auto repair garages, mobile phone & computer repair workshops, AC/appliance technicians, and commercial service centers managing jobs, spare parts, and labor billing.
- Digital job ticketing
- Internal & external spare parts
- Claim dockets & receipts
Sound familiar?
Disputed repair bills & unclear quotes
Customers argue over labor costs and spare parts pricing when estimates are scribbled on informal paper receipts.
Unaccounted spare parts & inventory leaks
High-value spare parts, replacement screens, and workshop lubricants disappear without clear linkage to specific repair jobs.
Lost customer devices & defect claims
Without documenting pre-existing scratches, cracks, or missing screws at intake, workshops face unfair liability claims.
Delayed repairs & untracked technician output
Jobs sit idle in workshop bays while managers struggle to see who is working on what or which repairs are awaiting supplier parts.
Everything you need, in one place
Job cards & intake condition logging
Record customer complaints, serial/chassis numbers, intake physical condition, and print claim tickets with barcodes.
Diagnostic & labor service catalog
Standardize labor charges, diagnostic scan fees, routine servicing packages, and express repair surcharges.
Dual spare parts material billing
Seamlessly deduct components from internal warehouse stock or log external vendor purchases with supplier cost and workshop markup.
Technician assignment & queue tracking
Assign jobs to specific mechanics or technicians; track status from Pending to In Progress, Awaiting Parts, and Completed.
Deposits, partial payments & debt
Collect diagnostic deposits, record split stage payments (cash, transfer, POS), and enforce zero-balance release.
Customer claim receipts & handover
Print thermal claim dockets for customers and final settled tax invoices upon job completion and collection.
Warranty & return job tracking
Manage warranty claims and rework jobs with direct linkage to the original repair ticket and diagnostic history.
Technician productivity & profit reports
Analyze labor revenue per technician, parts profit margins, average repair turnaround duration, and outstanding debtor aging.
Plug & Play Hardware Support
Connect your essentials seamlessly. TrackaBiz runs reliably with industry-standard POS hardware.
Mini Universal Router
Stay online everywhere. This universal router supports all networks ensuring your business data always syncs to the cloud.
Thermal Receipt Printer
The desktop powerhouse for high-traffic stores. Lightning fast, inkless printing for professional checkout experiences.
Bluetooth Mobile Printer
Print receipts anywhere in your store from a phone or tablet running the TrackaBiz POS app.
Up and running in 4 steps
Our team helps with setup, training and data entry.
- 1
1. Check-In & Condition Note
Customer brings vehicle or device; advisor logs defect symptoms, checks pre-existing condition, collects deposit, and issues docket.
- 2
2. Diagnose & Assign
Service supervisor assigns job to technician bay; technician performs diagnostic scan and lists required parts.
- 3
3. Procure Parts & Repair
Parts are issued from store or sourced externally; technician completes repair and updates job notes.
- 4
4. Test, Settle & Deliver
Quality test completed, remaining balance settled via cash or transfer, and item handed over with warranty receipt.
What our customers say
Since implementing the customized supermarket management system developed by Trackabiz Team, our daily operations have become significantly more efficient and organized. From sales tracking to inventory management, everything is now automated and easy to monitor in real time. We can now access accurate reports on our revenue, expenses, and profits without stress. The system has reduced manual errors, improved staff productivity, and given us better control over our business decisions. The onboarding process, data setup, and staff training were handled professionally, making the transition smooth for our entire team. This solution has truly transformed how we run our supermarket. I highly recommend Trackabiz to any business looking to modernize and scale their operations.
Since I started using the Trackabiz Point of Sale and Inventory Management System, my sales, revenue, and expenses have been accurately tracked. I can easily access daily, monthly, and annual reports on revenue and profit. The system has significantly reduced the stress of annual audits, minimized errors from manual calculations, and provides timely alerts for low-stock items. It has been highly beneficial for both me and my staff
Plans
Prices in naira. Longer billing periods are discounted.
Service Starter Package
₦14,999 /month
Save up to 15% with longer billing
- 1 branch
- 4 staff accounts
6 features included
Service Workshop Pro
₦29,999 /month
Save up to 15% with longer billing
- 2 branches
- 12 staff accounts
10 features included
Service Enterprise Workshop
₦59,999 /month
Save up to 20% with longer billing
- 5 branches
- 30 staff accounts
12 features included
Questions, answered
How does TrackaBiz protect my workshop from pre-existing damage claims?
During intake on the New Service Job screen, service advisors must document physical condition (e.g. existing dents, cracked casing, missing buttons). These notes are printed on the customer claim ticket.
Can we bill both warehouse spare parts and parts bought from external markets?
Yes. You can select internal inventory items with automatic warehouse stock deductions, or log external parts with supplier name, cost price, and customer markup price to ensure your profit margin is protected.
Can customers make partial payments or deposits?
Yes. You can record upfront diagnostic deposits at intake, log additional payments as repairs progress, and ensure remaining balances are settled before marking the job as delivered.
What types of service businesses can use TrackaBiz Services?
Auto mechanic garages, mobile phone & computer repair shops, AC & refrigeration technicians, generator & machinery repair workshops, electronic appliance centers, and technical service desks.
See it running in your business
Book a free demo and we'll set it up around how you actually work.