Terms & Conditions
Last updated: July 12, 2026. Please read these terms carefully before using TrackaBiz on the web or mobile app.
Account Registration
You must provide accurate business information and location details when creating a TrackaBiz account. You are responsible for maintaining the confidentiality of your login credentials and any activity carried out by staff you grant access to.
Subscriptions & Non-Refundable Policy
TrackaBiz offers free and paid subscription plans. All payments made for subscription plans, plan upgrades, maintenance fees, add-on modules, and hardware bundles are strictly non-refundable once processed. Users may evaluate our features via our free tier or live demo prior to payment.
Non-Refundable Payments
Once a payment or subscription fee is processed by TrackaBiz or its authorized payment gateways, no refunds, chargebacks, or pro-rated credits will be issued under any circumstances, including account cancellation or unused subscription periods, except where explicitly required by applicable law.
Offline Mode Usage
The TrackaBiz mobile app allows sales to be recorded while offline; these are queued on your device and automatically synced to your account once connectivity is restored. You are responsible for reconnecting your device within a reasonable time so pending sales sync and inventory stays accurate.
Acceptable Use
You agree to use TrackaBiz only for lawful business purposes and not to misuse, reverse-engineer, or attempt unauthorized access to our systems or other users' data.
Service Availability
We strive for high uptime but do not guarantee uninterrupted service. Scheduled maintenance or unforeseen issues may occasionally affect availability; offline mode on mobile helps mitigate connectivity disruptions for sales recording.
Termination
We may suspend or terminate accounts that violate these terms. You may close your account and request deletion of your data at any time via our Account Deletion Request page.
Limitation of Liability
TrackaBiz is provided "as is." To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the platform.